What’s your Service Level Agreement?

Our SLA depends on the plan that you’re using:

  • “Cache” or “Basic” plans (no replication or data persistence) – 99.9%. In the case of node failure, there is a potential for data loss.
  • “Standard” plans (without replication, with data-persistence) – 99.9%. Data recovery time not bound by SLA.
  • “Standard” plans (with in-memory replication and data-persistence) – 99.95%
  • “Multi-AZ” plans – 99.99%