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Redis Labs’ Customers Award Accolades!

Redis Labs' Customers Award Accolades!

Over October and November Redis Labs conducted two surveys on Redis usage. One of the surveys was of Redis Labs customers, conducted by TechValidate, who provides third party validation of the results. We are more than honored and encouraged by the sentiments expressed by the respondents!

The Results – How Redis Labs’ customers are using Redis

The TechValidate survey was emailed to 1600 out of 6700+ Redis Labs’ customers and had 191 respondents. Not all questions were mandatory, so many of the charts will show different numbers of responses. All results were validated by TechValidate; no responses were excluded.

We were of course brimming over with pride when we saw the response to the first question, “ What challenges does Redis Labs help you solve that you value the most?” 78% of respondents cited the high availability provided by Redis Labs as our most valuable feature! Redis Labs’ stable high performance and seamless scaling and clustering closely followed in the top three most valued benefits of Redis Labs.

Redis Labs is most valued for:

We also asked customers to quantify the benefits they see with Redis Labs. Unsurprisingly, a majority of them saw 70-90% reduced downtime with Redis Labs, a 50-70% improvement in performance, 30-50% cost savings and 30-50% faster time to market.

Reduced Downtime
Improved Performance
Faster Time to Market
Cost Savings

We also asked customers if they were using Redis for data that wasn’t stored in other databases, i.e. as a primary datastore…and 71% said they were!

Redis Primary Datastore Usage

The survey revealed that a prime driver of increased usage by customers is Redis Labs’ ability to scale with application use, number of users, and processing needs.

Why Redis Labs Usage is Growing

The really eye-opening responses were to questions around Redis usage: what were their Redis use cases and what types of solutions did they power. Redis use cases span the gamut of possibilities – job & queue, high speed transactions, content caching, user-session storage, real-time analytics, data ingest and more.

Redis Use Cases

The range of solutions that employ Redis was also impressive – mobile applications and e-commerce applications are leading favorites, while real-time analytics, personalization and customer engagement are also common applications. Fraud detection and IoT are emerging uses-stay tuned for customer case studies from these use cases!

Redis Solutions

We also asked our customers where they would like to move additional data into Redis Labs from. Not surprisingly, over 56% would like to move additional data into Redis Labs from RDBMSs like Oracle, Microsoft SQL Server, MySQL, supporting the overall trend of data moving away from fixed schema databases.

Data Moving into Redis

Many of our fortune 500 customers are moving data into Redis from everywhere ☺


We also got a range of fantastic customer quotes like:

Customer Testimonial verified by TechValidate.


IDT Corporation Quote
Quipper Quote

All the results are public and can be found on the TechValidate page here.

A second parallel survey done mostly with input from OSS Redis Customers was conducted as well, the results of which can be found here.

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